1. Who These Terms Apply To
These terms govern your use of clearlinecleaningco.com (the "site"), operated by Green Thumb Lawn Co. LLC ("Green Thumb Lawn Co.", "we", "us"). By using the site or submitting a request through it, you agree to these terms.
2. What This Site Is
This site describes our commercial janitorial and Airbnb / short-term rental turnover cleaning services in Norwood, Alabama and the surrounding metro. It is informational. There is no customer account, login, or online portal, and no service is booked or confirmed automatically by using this site.
3. Requests Are Not Contracts
Submitting the form on this site is a request to be contacted — it is not a booking, a confirmed appointment, or a binding agreement. Service begins only once we have discussed the work with you and both sides have confirmed the scope, the schedule, and the price.
4. Quotes and Pricing
Any price we discuss before seeing the property is an estimate. Final pricing depends on the size and condition of the space, the frequency of service, the scope of work, and access arrangements, and is not final until confirmed in writing. If the condition of a property differs materially from what was described, we'll tell you before proceeding and re-quote if needed.
5. Scheduling, Access and Cancellations
Cleaning requires access to the property at the agreed time — keys, codes, lockboxes, alarm instructions or an on-site contact, as arranged. If our crew can't get in, or the property isn't ready to be cleaned at the scheduled time, we may need to reschedule, and a visit fee may apply. Cancellation and rescheduling terms are set out in your service agreement.
6. Scope of Work
Each account gets a written scope describing what is cleaned on each visit. Work outside that scope — deep cleans, post-construction cleanup, extra rooms, specialty surfaces, hoarding or biohazard conditions — is quoted separately and is not included by default.
7. Your Responsibilities
- Provide accurate information about the property and the work needed.
- Secure or remove valuables, cash, firearms, fragile items and confidential materials before a visit.
- Disclose known hazards — pets, mold, pests, damaged surfaces, or anything else that affects safe access.
- Ensure you have the authority to arrange cleaning for the property in question.
8. Photos and Reporting
Where we provide photo confirmation that a property is guest-ready, or report damage or low supplies, those photos are taken to document the condition of the space and are shared with the account holder. They are not published without permission.
9. Website Content
Text, layout, logos and graphics on this site belong to Green Thumb Lawn Co. LLC or its licensors. Photographs on this site are used to illustrate the type and standard of work described and may not depict specific customer properties. Please don't copy or reuse site content without permission.
10. No Guarantee of Availability
Service areas, schedules and availability can change. Listing a city or neighborhood on this site is not a guarantee that we can take on a property there at a given time.
11. Limitation of Liability
To the fullest extent allowed by law, Green Thumb Lawn Co. LLC is not liable for indirect, incidental or consequential damages arising from your use of this site. Nothing here limits any liability that cannot be limited under Alabama law. Liability relating to cleaning services themselves is governed by your service agreement.
12. Third-Party Links and Embeds
This site embeds a Google Maps view of our service area and may link to other sites. We aren't responsible for the content or practices of third-party services.
13. Changes
We may update these terms. The version posted here, with the date above, is the one in effect.
14. Governing Law
These terms are governed by the laws of the State of Alabama, without regard to its conflict-of-law rules.
15. Contact
Questions about these terms? Call Green Thumb Lawn Co. LLC at (555) 018-3391 or send us a message.